Customer Service Ambassador

1 month ago


Chatswood, Australia Maxxia Pty Ltd Full time

At Maxxia Pty Ltd, we strive to deliver exceptional customer experiences where every interaction is a positive one. Our purpose is built around valuing our customers above all else and fostering an environment where everyone feels valued and respected.

We are currently seeking a Customer Care Consultant to join our contact centre team. As the first point of contact for our customers, you will be responsible for responding promptly to inquiries, resolving issues, and providing clear explanations for complex information in a simple manner.

The ideal candidate will have recent experience working in a phone-based customer service role, preferably in a contact centre environment. You will possess strong problem-solving skills, excellent verbal and written communication skills, and the ability to think outside the box when faced with complex issues.

We offer a range of benefits including flexible/hybrid working arrangements, novated lease benefits, discounts, 12 weeks paid parental leave, access to our parents' portal, exempt employee share plan, paid income protection insurance under MMSG default super plan, access to learning and development programs, career break and volunteering leave, employee assistance program, annual flu vaccination, and lifestyle rewards program.

As an employer who values diversity, equity, and inclusion, we encourage applications from individuals from all backgrounds, including those caring for or living with disability. We also hold a collective commitment to foster an environment where all differences are valued and respected.



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