Customer Service Representative

1 month ago


Brisbane, Queensland, Australia Pace Appointments Full time
Customer Service Specialist

Pace Appointments is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our valued clients.

Key Responsibilities:

  • Manage customer relationships and resolve queries in a timely and professional manner.
  • Coordinate freight movements and ensure seamless logistics operations.
  • Collaborate with internal departments to ensure efficient and effective customer service.
  • Generate customer reports and maintain accurate data records.
  • Develop and implement solutions to improve customer satisfaction and loyalty.

Requirements:

  • Minimum 12 months experience in a customer-facing role within the freight forwarding industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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