
Quality Director
1 week ago
About the Role
As our Quality and Education Manager, you will lead in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands-on support in remediating gaps, and coaching leadership for sustainability.
About the Home
- Bupa Woodville is a modern care home located on Woodville Road where you'll be close to the local community with schools, parks, churches, and cafes nearby. It consists of 108 beds, with various care units.
In this role, you will:
- Provide quality-focused leadership and coaching
- Guide staff in relation to documentation/recording to ensure care and services provided meets expected outcomes
- Develop team members' knowledge and understanding of expectations of practice within the framework of Aged Care Quality Standards and their own scope of practice
- Identify areas of employees' skills/knowledge that require further learning/competency development and create a plan to achieve this
- Maintain currency of Commission Entry Questions
- Complete month-end Quality Indicator Report, including analysing data, discussing and articulating insights, and ensuring improvements are implemented
- Responsible for submitting Government NQIP (National Quality Indicator) program data in line with timeframes, and analysed, with any improvements documented and actioned
- Coordinate the completion of all monthly Care Home Audits within the Operations Essential audit program
- Deliver person-centred care for residents, including assessment, planning, implementation, and evaluation
- Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements
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