
Strategic Operations Manager
2 weeks ago
Job Overview
We are seeking a highly skilled Strategic Operations Manager to lead our business operations. As a key member of our team, you will play a vital role in driving our growth and success.
About the Role:
- Develop and implement strategic plans to drive business growth and improvement.
- Collaborate with the management team to identify and prioritize business needs and priorities.
- Lead initiatives to enhance wellbeing and staff retention.
- Partner with other departments to ensure seamless business operations.
- Provide documentation support, process improvements, and financial insights for the business.
- Responsible for the administration of the business unit.
- Support the development of presentations for senior management, including staff updates and management reports.
- Assist with budgeting, auditing, training, and project coordination.
- Coordinate new joiner/leaver processes with relevant stakeholders.
- Manage office operations, including coordination with IT, Security, Facilities, and Accounts Payable.
- Handle internal and external communications, such as speeches, newsletters, and press releases.
- Act as Health and Safety representative for the organization.
- Document and follow up on HRM and staff meetings.
Requirements:
- Demonstrated expertise in creating and maintaining business processes and procedures.
- ISO9001 experience is an advantage.
- Knowledge and experience in HR business support.
- Experience in a technological service business is a plus.
- Ability to lead complex assignments and work comfortably with ambiguity.
- Analytical skills to identify and remove roadblocks and solve complex problems.
- Demonstrated capability to influence and play a lead role.
- Interpersonal skills and people management.
- High proficiency in MS Word, Excel, and PowerPoint.
- Ability to coordinate business development research.
- Effectiveness in time management and the organization of staff.
- Knowledge of defence security requirements and eligibility for government security clearances.
- Ownership Mentality.
- Growth mindset and commitment to improvement.
- Raw Intellectual Horsepower.
- Exceptional Communication Skills.
- Integrity.
Qualifications:
- Bachelor degree in business, Engineering, or equivalent.
- Minimum 3 Years' experience.
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