Chief Digital Operations Specialist

2 days ago


Melbourne, Victoria, Australia beBeeJob Full time $90,000 - $120,000

Our organization seeks an exceptional Systems Analyst to optimize and continuously improve our Workforce Management platform (UKG Pro).

Key to this role is collaboration with stakeholders to define and prioritize enhancement requests, manage configuration changes, and ensure seamless deployment of new features.

  • Key responsibilities include:
  • Providing level 2 technical support to users for UKG Dimensions
  • Coordinating business testing for enhancements and defect fixes
  • Liaising with stakeholders to define and prioritize enhancement requests
  • Managing minor configuration changes with vendors
  • Supporting governance of the WFM SaaS solution
  • Participating in CAB meetings and MIM calls
  • Overseeing deployments across environments
  • Maintaining documentation and ensuring IT governance standards
  • Collaborating with the integration team on data feeds
  • Tracking and reporting on open issues and system performance metrics
Required Skills and Qualifications:
  • Proven track record in systems analysis or technical business analysis
  • Exposure to WFM platforms like UKG Pro
  • Excellent communication and problem-solving skills
Benefits:
  • Generous discounts on Myer products
  • Access to lifestyle leave and volunteer leave
  • A supportive leadership and team network
  • Career growth opportunities


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