Strategic Partnership Builder

2 days ago

Melbourne, Victoria, Australia beBeeAccountDevelopment Full time $120,000 - $180,000
Job Overview

We are seeking a seasoned Account Development Manager to join our team. This role will be responsible for managing end-to-end customer relationships, driving technical and business alignment, and developing strategic account plans that align with customer business objectives.


Responsibilities
  • Customer Relationship Management: Own and manage the customer relationship, serving as the primary point of contact for strategic engagement and long-term value realization.
  • Technical and Business Alignment: Partner closely with the Account Technology Strategist (ATS) and broader account team to drive technical and business alignment, with a strong emphasis on AI-led transformation.
  • Strategic Account Planning: Develop and execute strategic account plans that align with customer business objectives and support multi-year digital transformation goals.
  • Pipeline Generation: Drive pipeline generation through customer engagement, relationship development, and identifying opportunities using digital signals and insights.
  • Relationship Development: Build and maintain trusted relationships with C-level business decision-makers (BDMs), becoming a strategic advisor to senior stakeholders.
  • Commercial Negotiations: Lead commercial negotiations, including pricing strategy and contract discussions, ensuring alignment with both customer needs and business goals.
  • Cross-Functional Team Orchestration: Orchestrate cross-functional virtual teams, including technical specialists, partners, and services, to deliver integrated solutions and drive customer success.
Qualifications
  • Education and Experience: Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry and/or driving digital transformation OR equivalent experience.
  • Account Management Experience: Account management experience; developing and overseeing the execution of account plans.
  • Industry Expertise: Experience working within an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • Leadership Skills: Experienced in leading/orchestrating diverse virtual teams. Experience in being the trusted advisor to executive-level business decision makers.

By investing in our people and creating an inclusive environment, we believe our team will do their best work. We offer a range of benefits and rewards to support your career growth and well-being.

We are an equal opportunity employer and welcome applications from all qualified candidates. If you need assistance due to a disability during the application process, please let us know.

What's Next?

If you feel you meet some or all of the criteria, we encourage you to apply. We will review your application and get back to you soon.

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