Web Development Specialist for Small Business Success
4 days ago
We are seeking a skilled Wix Website Designer to help small businesses thrive online.
Key Responsibilities:- Client Support: Address and resolve technical and design requests from clients, utilizing support resources, knowledge bases, and Wix support as needed.
- Website Audits & Maintenance: Conduct monthly audits for subscription clients, implement minor fixes, and provide recommendations for ongoing site improvement.
- Performance Optimisation: Ensure all websites meet performance standards, including implementing basic SEO (e.g., meta tags, alt tags) and loading optimisations.
- Backend Setup: Manage essential backend tasks, such as DNS changes, business email configuration, and integrating Wix apps (e-commerce, CRM, blog, etc.).
- Front-End Design & Accessibility: Ensure websites are responsive, visually appealing, and accessible across devices, following best practices for layout, font choices, and color contrast.
- Client Communication: Act as a liaison for technical issues, providing clear, professional, and timely responses to client inquiries and updates on project status.
- Content & Product Updates: Assist with the addition of content, product uploads, and category/collection updates as needed.
- Training & Tutorials: Offer clients video tutorials on website management basics.
- Technical Expertise: Proven experience with Wix website design, including SEO basics and performance optimisation.
- Client-Focused Problem Solver: Ability to understand client needs and find effective solutions, even when answers require additional research.
- Organised & Detail-Oriented: Highly organised with excellent attention to detail, ensuring tasks are completed accurately and within deadlines.
- English Proficiency: High proficiency in verbal and written English, with the ability to manage clients professionally and autonomously.
- Availability: 10-15 hours per week with flexibility to increase hours as client needs grow.
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