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Resident Field Service Technician

2 months ago

Canberra, ACT, Australia Komatsu Australia Full time
Opportunity Overview

Komatsu Australia is seeking a skilled Resident Field Service Technician to join our team in the ACT region. As a key member of our team, you will be responsible for providing expert maintenance and repair services to our customers in the surrounding Snowy and regional areas.

Key Responsibilities
  • Perform routine maintenance and repairs on Komatsu equipment to ensure optimal performance and efficiency.
  • Conduct diagnostics and troubleshooting to identify and resolve equipment issues.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Work collaboratively with the team to achieve business objectives and goals.
Requirements
  • Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) and mechanical fitter qualifications.
  • Original Equipment Manufacturer (OEM) experience, preferably with Komatsu equipment, and field service exposure.
  • A minimum of C class Licence.
  • Auto Electrical experience, qualifications, and diagnostic skills.
  • Working at heights qualification.
  • Ability to follow required job scope & critical path.
  • Safety focused mindset.
  • Good understanding of computer systems and Microsoft Office.
  • Ability to work unsupervised.
  • Proven high level of customer service.
What We Offer
  • Competitive remuneration package.
  • Zero-harm culture in the workplace.
  • Opportunities for career progression on a global scale.
  • Training and personal growth.
  • Dynamic, supportive, and inclusive work environment.