Field Service Technician

2 weeks ago

Canberra, ACT, Australia Konica Minolta Business Solutions Australia Full time

Konica Minolta Business Solutions Australia is seeking a skilled Field Service Technician to join our ACT Print Production team. As a key member of our team, you will be responsible for the installation and support of our Production Print equipment and ancillary products with associated software & services solutions to our valuable customer base.

The successful candidate will be responsible for ensuring customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the State Service Delivery Manager.

To be qualified for this position, ideally, your background and skills will comprise of the following:

  • Strong technical aptitude, troubleshooting skills, and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
  • A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
  • Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
  • A proven track record of excellent customer service, ensuring to go above and beyond.
  • Ability to work autonomously, whilst keeping in contact with your team to ensure workload is consistent and transparent.

Essential requirements for this role:

  • Strong verbal and written communication skills
  • Strong customer service skills
  • Excellent organisation and time management skills
  • Driver's License and Working with Children Check
  • Australian citizenship
  • Ability to undergo Police Check
  • Ability to obtain AGSVA clearance, existing clearance preferred

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

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