Food and Beverage Operations Manager
3 days ago
About Stamford Hotels & Resorts:
As a leading luxury hotel chain, Stamford Hotels & Resorts offers unparalleled service and accommodations. Our team is dedicated to providing an exceptional experience for our guests.
About the Role:
We are seeking a highly skilled Food and Beverage Operations Manager to join our team at the Stamford Plaza Brisbane. As a key member of our Food & Beverage team, you will be responsible for overseeing the day-to-day operations of our restaurants and bars, ensuring seamless service delivery and maintaining high standards of quality and safety.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with outlet managers and supervisors to plan event orders and ensure effective communication
- Oversee rostering and duties for all service periods across all outlets, ensuring adequate staffing levels and efficient operations
- Monitor and control labour and beverage costs, maintaining accurate financial records and reports
- Ensure compliance with council regulations, WHS standards, and internal policies
- Lead by example, demonstrating a hands-on approach and encouraging staff involvement, initiative, and continuous improvement
Requirements:
- Minimum 2 years of experience in a similar role as a Food & Beverage Operations Manager
- Exceptional attention to detail and clear, concise communication skills
- High standards of personal presentation and grooming
- Sound knowledge of the hospitality industry
- Ability to work under pressure and meet deadlines
- Current RSA & RMLV certifications
- Current Food Hygiene Certificate
- Knowledge of Micros system an advantage
Becoming a Part of Our Team:
If you have a passion for delivering exceptional customer experiences and are committed to maintaining high standards of quality and safety, we encourage you to apply for this exciting opportunity.
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