Food and Beverage Operations Manager

3 weeks ago

Brisbane, Queensland, Australia Stamford Hotels & Resorts Full time

About Stamford Hotels & Resorts:

As a leading luxury hotel chain, Stamford Hotels & Resorts offers unparalleled service and accommodations. Our team is dedicated to providing an exceptional experience for our guests.

About the Role:

We are seeking a highly skilled Food and Beverage Operations Manager to join our team at the Stamford Plaza Brisbane. As a key member of our Food & Beverage team, you will be responsible for overseeing the day-to-day operations of our restaurants and bars, ensuring seamless service delivery and maintaining high standards of quality and safety.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Collaborate with outlet managers and supervisors to plan event orders and ensure effective communication
  • Oversee rostering and duties for all service periods across all outlets, ensuring adequate staffing levels and efficient operations
  • Monitor and control labour and beverage costs, maintaining accurate financial records and reports
  • Ensure compliance with council regulations, WHS standards, and internal policies
  • Lead by example, demonstrating a hands-on approach and encouraging staff involvement, initiative, and continuous improvement

Requirements:

  • Minimum 2 years of experience in a similar role as a Food & Beverage Operations Manager
  • Exceptional attention to detail and clear, concise communication skills
  • High standards of personal presentation and grooming
  • Sound knowledge of the hospitality industry
  • Ability to work under pressure and meet deadlines
  • Current RSA & RMLV certifications
  • Current Food Hygiene Certificate
  • Knowledge of Micros system an advantage

Becoming a Part of Our Team:

If you have a passion for delivering exceptional customer experiences and are committed to maintaining high standards of quality and safety, we encourage you to apply for this exciting opportunity.

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