Office Administrator Support Specialist

1 month ago


Brisbane, Queensland, Australia Encara Full time
About the Role:

The Reception and Administration Officer is the first point of contact for all internal and external stakeholders. This critical role involves a variety of administrative tasks, supporting the wider Encara team. The successful candidate will have the opportunity to make the role their own and take the lead as the key first point of contact at Encara.

Key Responsibilities:
  • Be the first point of contact for all internal and external stakeholders via phone, email, and in person.
  • Screen and gather further information from prospective clients to ensure all referrals are “roster ready”.
  • Manage reception and administrative tasks in an organised and efficient manner.
  • Provide administrative support for all departments, including Payroll, People & Talent, Management, and mobile workforce.
  • Support a positive and caring company culture with all Encara Employees.
  • Be involved in supporting Encara’s management team with projects as required.

About You:
  • Have a friendly professional mannerism in all written and verbal communication;
  • Good knowledge of Gmail, Microsoft Office, and CRM Systems (Salesforce preferred);
  • Excellent attention to detail;
  • Excellent time management skills and ability to find efficiencies;
  • Ability to work autonomously;
  • Initiative to be proactive in your role.


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