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Administrative Lead

2 weeks ago


Brisbane, Queensland, Australia beBeePractice Full time $40,000 - $145,606

Join our team as a Practice Manager to lead the smooth and efficient operation of a medical imaging practice. This pivotal role is responsible for overseeing front office and reception operations, managing administrative staff, ensuring compliance with healthcare regulations, handling financial administration, and contributing to the strategic direction and ongoing operational success of the business.

  • Key Responsibilities:
  • Oversee and support all reception duties, including greeting patients and ensuring a positive first impression
  • Manage patient bookings, provide information on time allocation, practice location, scan costs, and required preparation
  • Liaise with hospital wards for inpatient bookings and with referring doctors
  • Prepare and receipt patient accounts
  • Coordinate the process of patient report generation and approvals by specialists
  • Dispatch approved reports to referring doctors via secure channels
  • Reconcile daily banking
  • Issue and follow up on monthly debtor's accounts and recall letters
  • Recruit and onboard reception staff
  • Coordinate ongoing staff training and development
  • Serve as the key point of contact for staff liaison and problem-solving
  • Provide support on practice procedures, hardware/software, and protocol issues
  • Develop and maintain accurate staff rosters for payroll processing
  • Forward all practice-related invoices to the designated Bookkeeper
  • Conduct regular reconciliation of accounts and financial records
  • Batch and submit veterans' claims
  • Maintain and update the Company Register
  • E nsure compliance with relevant regulatory requirements
  • Monitor changes in Medicare/HIC rebates and adjust fees annually
  • Prepare and submit required documentation for Accreditation
  • Research and assess new software and technology to maintain competitive advantage
  • Prepare data and reports for Director meetings and attend to present updates
  • Manage incoming and outgoing correspondence, particularly via email