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Retail Store Operations Manager

1 month ago

Perth, Western Australia Kathmandu Full time

Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago.

We're on a mission to improve the wellbeing of the world by getting more people outdoors, because nature has a positive transformative effect on us all.

As a Retail Store Operations Manager at Perth Watertown Outlet, you will be responsible for ensuring the successful and efficient running of the store.

  • You will build and drive a customer-led culture through the execution of sales, service and compliance initiatives.
  • Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets.
  • Work closely with the Regional Manager to ensure the store is running effectively.
  • Represent the store and support the wider network in the development and execution of initiatives and processes, being involved in mentoring and guidance opportunities.
About the Role

Key responsibilities include:

  • Create an enjoyable experience for each and every customer.
  • Train, mentor and coach Team Members to work towards goals and succession planning.
Requirements

We are looking for a highly skilled and experienced Retail Store Operations Manager who can demonstrate their exceptional problem-solving abilities and a proactive outlook along with sound knowledge of retail requirements.

You will have previous management experience in a retail or customer service environment and a proven ability to lead, motivate and build sales and service through exceptional store management.

A competitive salary range of AU$60,000 - AU$80,000 per annum reflects your value to our business.