
Project Manager
3 days ago
The Senior Implementation Consultant is a pivotal role in delivering accounting software solutions to clients. This position requires extensive knowledge of the application and expertise in implementing complex projects.
Key Responsibilities:
- Manage large-scale implementation projects, spanning multiple sectors, for invoice-to-cash solutions.
- Drive and manage all implementation milestones to completion within schedule, scope, and customer satisfaction.
- Develop thorough documentation throughout the implementation process, including billable hours, Salesforce notes/documentation, expense management, etc.
- Utilize business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert addressing client use cases and business challenges.
- Build strong and positive relationships with client contacts, executive sponsors, and management during project duration and post-delivery transition.
- Elicit, document, interpret, and translate client business requirements or high-level requirements for application configuration and testing solutions.
- Respond to client communications and proactively research, resolve issues, and provide best practices with urgency and customer service.
- Manage project deliverables from beginning to end, defining and confirming scope, ensuring clear specifications meet expectations.
Required Skills and Qualifications
Essential Skills:
- Extensive knowledge of the accounting software application.
- Expertise in implementing complex projects.
- Business acumen, Accounting/Finance Industry knowledge, and product knowledge.
- Excellent communication and problem-solving skills.
Desirable Qualifications:
- Experience in managing large-scale implementation projects.
- Strong relationship-building skills.
- Ability to work under pressure and meet deadlines.
Benefits
As a Senior Implementation Consultant, you will have the opportunity to work on challenging projects, develop your skills and knowledge, and build a successful career.
Others
We are committed to providing a positive and inclusive work environment, supporting professional growth, and promoting work-life balance.
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