
Quality Assurance Manager
1 week ago
We are seeking a Quality Systems Specialist Lead to work with us on implementing a culture of First Time Quality (FTQ) and continuous improvement.
Key Responsibilities:- Lead and embed a culture of FTQ and continuous improvement tailored to the complexities of an MRO-production hybrid environment.
- Develop and drive Quality Management System (QMS) projects and initiatives aligned with the quality strategic plan, focusing on scalability, repeatability, and compliance in a production-intensive MRO setting.
- Presentation of quality project plans, technical roadmaps, risk assessments, and recommendations addressing challenges of balancing production throughput with stringent MRO quality standards.
- Influence decision-making processes reconciling differing priorities and workflows of MRO and production teams.
- Training and mentoring internal teams to build capabilities supporting a shift towards a production mindset while maintaining MRO quality rigor.
- Review and validation of product non-conformances, dispositions, quality procedures, and engineering requirements ensuring alignment with both production and MRO regulatory frameworks.
- Detailed analysis evaluating product, process, and operational quality against QMS requirements, contract obligations, and government regulations.
- Leading root cause analysis efforts for process non-conformances, collaborating with technical experts to implement sustainable corrective actions.
- Fostering strong cross-functional relationships across teams to support integrated quality objectives.
- Providing guidance and collaborating with Quality team members to meet program targets, balancing production schedules with MRO quality demands.
- 5+ years experience in Quality Management Systems within aviation, aerospace production, or MRO environments, with a strong understanding of challenges in shifting between these mindsets.
- Tertiary qualifications in engineering, aviation, quality management, or equivalent professional experience.
- Demonstrated expertise in ISO 9001 and AS 9100 standards, with practical application in both production and MRO contexts.
- Working knowledge of Defence Aviation Safety Regulations (DASR) Parts 145, 21J, and familiarity with Part 21G (or CASA/EASA equivalents).
- A proactive, hands-on approach with ability to independently resolve complex quality issues in a fast-paced, evolving environment.
- Strong interpersonal and communication skills, with proven ability to engage and influence senior stakeholders across diverse teams.
- Experience coaching and developing team members to adapt to changing operational mindsets and quality expectations.
- Excellent prioritization and time management skills under pressure.
- Australian Citizenship, with ability to obtain and maintain an Australian Department of Defence clearance up to TOP SECRET level.
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