Technical Service Management Director

1 week ago


Brisbane, Queensland, Australia Brennan IT Full time
About the Role

We are seeking an experienced Technical Service Management Director to join our team on a permanent part-time basis. The ideal candidate will have a minimum of 3 years' work experience in service management and hold ITIL Service Management accreditation.

Key Responsibilities
  • Scope and change management, ensuring smooth delivery of projects
  • Driving future technology roadmaps for the company, aligned with industry best practices
  • Assisting in the development of ITIL-aligned service processes
  • Maintaining relationships with finance and key commercial functions
  • Gathering requirements, writing business cases, and basic project management
Your Skills and Qualifications
  • Minimum 3 years' work experience in service management
  • ITIL Service Management accreditation
  • Strong working knowledge of ITSM service delivery concepts
  • Demonstrated leadership and collaboration skills
  • Negotiation, organisation, and time management skills
  • Ability to influence stakeholders as part of a continuous improvement life cycle
Compensation Package

The estimated annual salary for this position is approximately $85,000 - $110,000, depending on experience and qualifications.

About Brennan IT

Brennan IT is a leading provider of IT services, dedicated to delivering high-quality solutions that meet the needs of our clients.


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