Support Operations Specialist

1 week ago

Bunbury, Western Australia beBeeAdministrative Full time $68,640 - $74,800

Job Description

We are seeking a skilled Support Operations Specialist to provide on-site support to our team. You will have regular interactions with customers, their families, and other local providers.

Your Key Responsibilities

  • Minute Taking: Build agendas and take minutes that can be shared with stakeholders in a timely manner.
  • Data Management: Assist with the capture and completion of support plan information and documentation, compiling data for reporting purposes.
  • Compliance: Ensure audit and compliance requirements are met, maintaining accurate records and documents.
  • Document Management: Manage documents including uploading, filing, and archiving.
  • Communication: Effectively communicate across multiple platforms, prioritizing tasks without direction.

Requirements

  • A minimum of 2 years' experience in administration, preferably in a similar industry.
  • Proven minute-taking skills to capture discussion points and actions items during meetings.
  • Strong computer skills, including proficiency in Outlook calendars and working across multiple platforms.
  • Able to proactively prioritize tasks without direction, communicating effectively with all stakeholders.
  • Empathy and resilience to work in a support environment with a general understanding of disability services and support roles.

Benefits

We offer generous benefits, including salary-sacrificing options, training opportunities, and a supportive work environment.

About the Role

This is an exciting opportunity to join our team as a Support Operations Specialist. If you are a motivated individual with excellent communication and organizational skills, we encourage you to apply.

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