Frontline Team Development Specialist

2 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $95,000

As a high-performance team leader, you'll bring our strategy to life by guiding and developing frontline teams to foster a customer-obsessed culture.

Key Responsibilities:
  • Lead specialists to achieve individual and team goals
  • Connect team members to the company's purpose and brand identity
  • Drive productivity through coaching best practices
  • Embed a mature risk culture and manage issues to protect customers and the business
  • Manage performance and conduct, ensuring adherence to processes
  • Lead change initiatives across productivity, brand offerings, risk, compliance, and people
Requirements:
  • Experience in leadership, coaching, and mentoring
  • Ability to lead in hybrid working environments
  • Strong interpersonal and communication skills
  • High resilience and ability to build resilient teams
  • Advanced coaching skills and ability to influence
  • Proven capability in managing change (ADKAR Model)
  • Strong problem-solving, time management, and prioritisation skills

We believe diversity makes us stronger. We offer inclusive culture, flexible work, career development, and meaningful connections.

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