Administrative Assistant
1 week ago
A Medical Front Desk Assistant plays a crucial role in providing exceptional patient care and administrative support to doctors and patients at medical centres. Key responsibilities include greeting patients, handling phone calls, patient triage, and scheduling appointments.
Key Responsibilities:- Welcoming patients and managing incoming calls
- Patient assessment and appointment coordination
- Scanning documents and email management
- Handling patient billing and payments
- Collaborating with the practice team under the guidance of the Practice Manager
- Prior experience as a medical receptionist (highly valued but not essential)
- Proficiency in document scanning processes or ability to quickly learn
- Developing strong working relationships and performing well in a fast-paced team environment
- Exceptional customer service, data entry, and communication skills
- Proven multitasking, problem-solving, and time management abilities
- Experience using practice management software (preferably Best Practice) is highly desirable but not mandatory
Our medical centre network supports the Australian community with over 150 practices nationwide, delivering more than 10 million patient consultations annually. We are an equal opportunities employer committed to diversity in the workplace.
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