Service Department Head

5 days ago


Everton Park, Queensland, Australia Oryx People Automotive Full time

We are seeking a highly experienced Service Manager to oversee the Service Department at our premium electric vehicle dealership in South Brisbane. The successful candidate will be responsible for setting up the Service Department Workshop and building a small team to support the dealership through its launch and continued growth.

About the role:

  • Manage and support service technicians
  • Handle customer service requests and repair orders
  • Ensure service quality and meet deadlines
  • Manage warranties and adhere to manufacturer requirements
  • Ensure a safe and healthy working environment

About you:

  • Experience with electric vehicles and establishment of a new workshop will be highly regarded
  • Proven track record in meeting and managing KPIs and manufacturer's targets
  • Proven track record as a successful Service Manager
  • Ability to lead a team with superb interpersonal skills
  • Exceptional customer service skills
  • Exceptional organisational and time management skills
  • Proactive in developing processes and providing solutions for the Service department's needs
  • Reliable, punctual, and hardworking
  • Experience ensuring compliance is met for work health and safety
  • Willing to undertake background checks

To be successful in this role, you will need to have a strong understanding of the electric vehicle industry and be able to lead a team to deliver high-quality service to our customers.

We offer a generous salary package including a vehicle and bonus, as well as opportunities for career growth and development.



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