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Aged Care Coordinator

2 months ago


Townsville, Queensland, Australia Just Better Care Full time

About Us:

At Just Better Care, we're dedicated to providing exceptional in-home aged care and disability support services that empower individuals to live independently and thrive in their communities.

The Role:

We're seeking a skilled and compassionate Care Services Coordinator to join our team. As a key member of our operations team, you'll play a vital role in ensuring the seamless delivery of our services to customers.

Your primary responsibilities will include:

  • Developing and managing customer service schedules, ensuring timely and efficient delivery of care services
  • Coordinating with package managers and customers to meet their assessed needs and support professionals' availability
  • Providing coaching, supervision, and support to Community Support Professionals to ensure high-quality service delivery
  • Maintaining accurate records and data in our information systems
  • Ensuring compliance with company procedures and regulatory requirements

About You:

  • You're a caring and compassionate individual with excellent communication skills and a passion for delivering exceptional customer service
  • You're proficient in using Microsoft Suite and have experience working in a fast-paced, dynamic environment

What We Offer:

As a Care Services Coordinator with Just Better Care, you'll enjoy a rewarding and challenging role that makes a real difference in people's lives. You'll have the opportunity to work with a talented and dedicated team, receive ongoing training and development, and enjoy a competitive salary and benefits package.