Front Office Excellence Manager

2 weeks ago

Perth, Western Australia beBeeService Full time $90,000 - $120,000
Job Title: Front Desk Duty Manager

Key Responsibilities:

  • To drive quality standards and guest experience across the Front Office team.
  • To have detailed knowledge of most aspects of Front Office Operations.

Our ideal candidate will have a proven track record in delivering high-end service levels, possess excellent interpersonal, communication, organisational, and problem-solving skills, be competent with software packages, and hold an approved manager certificate. They will also be able to work well as part of a team, communicate effectively, and be adaptable to changing situations.

We are looking for someone who is passionate about providing exceptional customer service, has a strong attention to detail, and is committed to continuous learning and improvement.

This role offers the opportunity to work in a fast-paced environment, develop new skills, and take on additional responsibilities as the business grows.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and contribute to the growth and success of the business.

Requirements:

  • Strong knowledge of Front Office operations and high-end service levels.
  • Excellent interpersonal, communication, organisational, and problem-solving skills.
  • Competent with software packages.
  • Hold an approved manager certificate.

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