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Entry Level Customer Service Professional
3 weeks ago
Job Title: Entry Level Customer Service Professional
">Job Description:
">- We are seeking passionate customer service representatives to join our team in Brisbane. As an Entry Level Customer Service Professional, you will handle a mix of inbound and outbound calls, help customers with their enquiries using effective communication skills to build rapport and provide engaging customer experiences.
Key Responsibilities:
">- Handling customer enquiries over the phone or via email
- Providing solutions to customer issues and concerns
- Building strong relationships with customers through empathetic communication
- Working collaboratively as part of a team to achieve common goals
Requirements:
">- Based in Brisbane
- Available to work between Monday and Saturday
- Passionate about helping others and humanizing customer situations
- A solution-oriented mindset and ability to stay composed under pressure
- Strong computer literacy and multi-tasking abilities
What We Offer:
">- Hybrid work model with opportunities to work from home
- Career growth opportunities for internal progression
- Comprehensive training and ongoing coaching and development
- Recognition and celebration of individual achievements
- Supportive team environment with opportunities for collaboration and growth
Why This Role?
">- Commitment to building a diverse and inclusive workplace
- Strong emphasis on employee well-being and support
- Opportunities for professional growth and development
