Cleaning and Servicing Professional

2 days ago

Brisbane, Queensland, Australia beBeeHospitality Full time

Guest Service Associate

The role of a Guest Service Associate is responsible for maintaining the cleanliness and daily servicing of guest rooms and common areas.

Key Responsibilities:

  • Maintaining a high level of hygiene and cleanliness throughout the facility
  • Good understanding of security measures and procedures
  • Undertaking daily cleaning, replenishing and servicing of guest rooms and common areas
  • Ability to prioritise tasks to meet deadlines
  • Identify and report all hazards or maintenance issues in guest rooms and common areas
  • Maintain a high level of customer service
  • Support in-house laundry requirements as needed

Requirements:

  • Previous experience in a similar role within the hospitality industry
  • Understanding of manual handling and chemical handling practices
  • Capable of operating effectively in a high-pressure environment
  • Proven commitment to delivering and improving the customer service experience
  • Willing and able to work flexible hours as determined by business requirements
  • Paid Blue Card, or willingness to obtain

What's On Offer:

  • A supportive, inclusive and passionate team environment
  • Free gym membership which includes our fitness classes
  • Employee Benefits Program
  • Discounts for Y OSHC Services and Day Care Facilities
  • Discounted banking and loan rates
  • Discounted private health insurance with Medibank
  • Opportunity to participate in and give back to Y programs
  • Enjoy a discounted overnight stay at George William Hotel
  • Counselling Employee Assistance Program

Working Together:

We are an inclusive workplace and welcome people from all backgrounds to apply. We all belong at the Y.

Keeping Our Children Safe:

At the Y, we are committed to empowering all children and young people to feel safe and be safe. As a Child Safe organisation, all our candidates must have or obtain a working with children check.

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