Banking Consultant Role in a Collaborative Environment
5 days ago
We are seeking a highly skilled Banking Consultant to join our team at ANZ. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and are looking to grow their career in a dynamic and innovative environment.
About UsAt ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We believe in creating an inclusive culture where our people feel valued, respected, and empowered to make a difference.
We have a range of flexible working arrangements in place to support our people's work-life balance. This includes compressed hours, telecommuting options, and flexible start and finish times. Our benefits package also includes access to health and wellbeing services, discounts on selected products and services from ANZ, and more.
Job DescriptionThis role involves providing customers with a seamless branch experience by meeting their end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
You will be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience. You will contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
What We Offer- A competitive salary of $80,000 - $110,000 per year, depending on your experience and qualifications
- The opportunity to work in a dynamic and innovative environment with a range of flexible working arrangements
- A comprehensive benefits package, including access to health and wellbeing services, discounts on selected products and services from ANZ, and more
- Exceptional customer focus and retail experience
- Experience in being a user and promoter of technology, with working knowledge of different digital channels
- Ability to multi-task and adapt to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills
This role is based in Mona Vale, NSW, and you will have the opportunity to work in a collaborative team environment with a range of flexible working arrangements available.
Please note that this is a permanent, full-time position (40 hours/week) with a fixed term until further notice. If you are interested in this role, please submit your application through ANZ Careers, referencing job number 78093.
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