Customer Service Representative
1 month ago
At Mounties Group, we pride ourselves on our values of Family, Honesty, Care, Innovation, Fun, and Loyalty. As a Mutuality, our organisation is owned by its members, and we exist to improve the lives of our members.
We have over 230,000 members across various industry sectors, including Health & Fitness, Retail, Medical, Hospitality, Homecare, and Allied Health. Our team of over 1,300 employees is dedicated to delivering exceptional service to our members.
The RoleWe are seeking a highly motivated and customer-focused Beverage & Gaming Attendant to join our team at our Mount Pritchard venue. As a key member of our front-line team, you will provide prompt and courteous service to our customers across the bar and gaming areas.
Key Responsibilities:
- Provide exceptional customer service and ensure a positive experience for all customers
- Operate the bar and gaming areas efficiently and effectively
- Work collaboratively with the team to achieve sales and customer satisfaction targets
- Maintain a clean and safe working environment
We are looking for someone who:
- Has previous experience in bar and gaming operations
- Is passionate about delivering excellent customer service
- Has impeccable grooming, presentation, and communication skills
- Is willing to build long-term relationships with our customers
- Can work independently and as part of a team
- Has full availability and can work a flexible roster, including days, nights, and weekends
- Is willing to work public holiday periods
- Hold current NSW RSA, RCG, and Advanced RCG certifications
We offer a supportive and inclusive team culture, onsite parking, discounted memberships to our fitness and swim centre, and uniforms provided. If you're passionate about delivering exceptional customer service and are looking for a rewarding career opportunity, we encourage you to apply.
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