Customer Service Representative

1 month ago


Mount Pritchard, New South Wales, Australia Mounties Group Full time
About Us

At Mounties Group, we pride ourselves on our values of Family, Honesty, Care, Innovation, Fun, and Loyalty. As a Mutuality, our organisation is owned by its members, and we exist to improve the lives of our members.

We have over 230,000 members across various industry sectors, including Health & Fitness, Retail, Medical, Hospitality, Homecare, and Allied Health. Our team of over 1,300 employees is dedicated to delivering exceptional service to our members.

The Role

We are seeking a highly motivated and customer-focused Beverage & Gaming Attendant to join our team at our Mount Pritchard venue. As a key member of our front-line team, you will provide prompt and courteous service to our customers across the bar and gaming areas.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for all customers
  • Operate the bar and gaming areas efficiently and effectively
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Maintain a clean and safe working environment
About You

We are looking for someone who:

  • Has previous experience in bar and gaming operations
  • Is passionate about delivering excellent customer service
  • Has impeccable grooming, presentation, and communication skills
  • Is willing to build long-term relationships with our customers
  • Can work independently and as part of a team
  • Has full availability and can work a flexible roster, including days, nights, and weekends
  • Is willing to work public holiday periods
  • Hold current NSW RSA, RCG, and Advanced RCG certifications
What's in it for you?

We offer a supportive and inclusive team culture, onsite parking, discounted memberships to our fitness and swim centre, and uniforms provided. If you're passionate about delivering exceptional customer service and are looking for a rewarding career opportunity, we encourage you to apply.



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