Service Delivery Manager

1 week ago

Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $80,000

Job Title: Service Delivery Manager

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We are seeking a seasoned Service Delivery Manager to lead our team and drive exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and ensuring quality control.

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Key Responsibilities:

  • Manage staff performance, including training, scheduling, and coaching.
  • Oversee inventory management, ordering supplies, and building relationships with suppliers.
  • Drive revenue growth and forecast labor and inventory needs.
  • Implement staff incentives and standards.
  • Provide exceptional customer service and resolve complaints.

Requirements:

  • 3+ years of experience in the restaurant industry, preferably in a management role.
  • Strong leadership, organizational, and time management skills.
  • Ability to build relationships and communicate effectively.
  • A commitment to championing the Foundations of Hospitality and Food Safety.

About This Role:

This is an excellent opportunity for a motivated and results-driven individual to join our team and make a meaningful impact. If you are a natural leader with a passion for delivering exceptional customer experiences, we encourage you to apply.

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