Service Delivery Manager

3 weeks ago

Sydney, New South Wales, Australia Michael Page Full time

Join to apply for the Service Delivery Manager role at Michael Page

Join to apply for the Service Delivery Manager role at Michael Page

  • Make an immediate impact where your ideas and contributions are truly valued
  • Working with a friendly and collaborative team

    • Make an immediate impact where your ideas and contributions are truly valued
    • Working with a friendly and collaborative team

    About Our Client

    Our client is a well-established organisation in the Technology & Telecoms sector with a strong presence in Australia. They are known for their innovation and commitment to providing cutting-edge solutions to their clients.

    Job Description
    • Coordinate and manage the delivery of technology services to meet client expectations.
    • Monitor service performance and ensure alignment with agreed-upon SLAs.
    • Work closely with internal teams to resolve service delivery issues promptly.
    • Maintain clear and effective communication with stakeholders to ensure transparency.
    • Provide regular updates and reports on service delivery metrics and performance.
    • Identify opportunities for process improvements to enhance service quality.
    • Ensure compliance with company policies and industry standards.
    • Support project teams in achieving successful service transitions and implementations.

    The Successful Applicant

    A Successful Service Delivery Professional Should Have
    • Relevant experience in service delivery within the Technology & Telecoms industry.
    • Strong organisational and problem-solving skills.
    • Excellent communication and stakeholder management abilities.
    • Knowledge of service level agreements (SLAs) and performance monitoring.
    • A proactive approach to identifying and resolving service challenges.
    • Familiarity with compliance requirements in the technology sector.

    What's on Offer
    • Competitive daily rate depending on experience
    • Opportunity to work with a respected organisation in the Technology & Telecoms sector.
    • Collaborative and professional work environment
    • Chance to contribute to impactful technology projects and service improvements.

    If you're ready to take on this exciting Service Delivery role, we encourage you to apply today and be part of a thriving team in North Sydney

    Contact: Yusuf Khan

    Quote job ref: JN-082025-6808579Seniority level
    • Seniority levelEntry level
    Employment type
    • Employment typeFull-time
    Job function
    • Job functionProject Management and Information Technology
    • IndustriesIT Services and IT Consulting, Computer and Network Security, and Software Development

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