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The role of Alpha Change Manager, AVP, is a crucial position within our organization. As a client-facing representative, you will collaborate closely with clients to understand their evolving objectives and proactively drive the entire lifecycle of change initiatives.
Job Responsibilities- Interpret client requirements and orchestrate the design and delivery of tailored solutions.
- Conduct thorough impact assessments to evaluate the effects of proposed changes on processes and technology.
- Drive the end-to-end lifecycle of operational change projects, from initial scoping to post-launch optimization.
- Engage directly with external stakeholders to develop a comprehensive understanding of business goals and operational challenges.
- Work alongside cross-functional teams to share innovative approaches and enhance team capabilities.
- Strong problem-solving and analytical skills.
- Project/change management skills.
- Proven track record in managing and delivering operational change projects.
- Understanding of business processes and system/data flows.
- Experience with front/middle office services.
Fluent spoken and written English is required for this role, which is part of a global team.
