Data Center Operations Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeOperations Full time $120,000 - $160,000
Job Overview

We are seeking a skilled Operations Manager to lead a team of technicians within our data center. The ideal candidate will have proven experience in customer-facing operations and strong leadership skills, with the ability to work in a fast-paced, 24/7 environment.

Main Responsibilities:
  • Supervise and mentor a team of Customer Operations Technicians.
  • Schedule and allocate resources to meet Service Level Agreements (SLAs) and operational targets.
  • Foster a culture of safety, accountability, and customer focus.
  • Manage a small team of direct reports and provide dotted-line leadership to staff at remote sites.
Key Qualifications:
  • Proven experience in a customer-facing operations role, preferably in a data center or technical environment.
  • Strong leadership and team management skills, with excellent communication and problem-solving abilities.
  • Familiarity with IT infrastructure, cabling, and data center operations.

This is an exciting opportunity for a motivated individual to shape the future of our operations team and drive continuous improvement in service delivery and operational efficiency. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.

About Our Company

We are a global digital infrastructure company, committed to enabling innovation and growth through our platform of data centers, networks, and services. We believe that our people are our greatest asset, and we strive to create an inclusive and supportive work environment where everyone has the opportunity to succeed.

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