Valet Concierge Team Member

2 days ago

Sydney, New South Wales, Australia Wilson Parking Full time

About Wilson Parking:

At Wilson Parking, we're committed to delivering exceptional parking experiences to our customers. As a leading parking operator in Australia, we're dedicated to innovation, customer satisfaction, and employee development. Our team is passionate about providing seamless parking solutions, and we're looking for talented individuals to join us in this mission.

As a Valet Concierge Team Member, you'll play a key role in ensuring our customers receive top-notch service. You'll be responsible for managing parking facilities, parking customer vehicles safely and securely, and providing exceptional customer service. If you're a people person with a passion for delivering outstanding service, we want to hear from you

Here are some key aspects of the role:

  • Location: Mascot, NSW
  • Salary: Level 2 Car Park Award
  • Shifts: 5AM - 11:30PM rotating shifts (Monday - Sunday)
  • Casual opportunities available: Yes

Key Responsibilities:

  • Manage parking facilities at client locations
  • Park customer vehicles safely and securely
  • Provide exceptional customer service and address issues promptly
  • Maintain cleanliness and attractiveness of parking areas
  • Collaborate with internal and external stakeholders
  • Monitor and report on car park performance

Requirements:

  • Unrestricted working rights in Australia
  • Unrestricted NSW driver's licence
  • Previous experience in a customer service role delivering excellent service
  • Previous face-to-face customer service experience
  • Ability to be flexible and available to work on weekends
  • Professional presentation
  • Computer literate
  • Ability to work independently and collaboratively as part of a team
  • Desire to learn and grow within the company

About Us:

At Wilson Parking, we're committed to building a workforce that reflects the community we serve. We welcome people from diverse backgrounds and are dedicated to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. Our inclusive culture encourages innovation and teamwork, and we're passionate about making a positive impact in our community.

Our Values:

  • Care: People, customers, and communities matter
  • Integrity: We do what's right, not what's easy
  • Accountability: Ownership is every person's responsibility
  • Innovation: Change that adds value

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