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Valet Concierge Team Member

2 months ago

Sydney, New South Wales, Australia Wilson Parking Australia 1992 Pty Ltd Full time

About Wilson Parking Australia 1992 Pty Ltd

Wilson Parking Australia 1992 Pty Ltd is a leading parking operator in Australia, prioritizing people and customers while pushing industry boundaries with innovation. Our technology, car parks, and exceptional service make us a top choice for parking solutions.

About the Role

This is a unique opportunity to join our team as a Valet Concierge Team Member in Mascot. As a brand ambassador, you will provide exceptional customer service to business and leisure customers, creating a lasting impression and helping us deliver the best possible experience.

Key Responsibilities

  • Manage parking facilities at client locations.
  • Park customer vehicles safely and securely.
  • Provide exceptional customer service and address issues promptly.
  • Maintain cleanliness and attractiveness of parking areas.
  • Collaborate with internal and external stakeholders.
  • Monitor and report on car park performance.

Requirements

  • Unrestricted working rights in Australia.
  • Unrestricted NSW driver's licence.
  • Previous experience in a customer service role delivering excellent service.
  • Previous face-to-face customer service.
  • The ability to be flexible and available to work on weekends.
  • Professional presentation.
  • Computer literate.
  • Ability to work independently and collaboratively as part of a team.
  • Desire to learn and grow within the company.

About Us

We are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. Our inclusive culture encourages innovation and teamwork, making us a great place to work.