Village Support Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $85,000 - $95,000
Community Operations Specialist

This role showcases exceptional customer service and administrative skills, supporting the daily operations of a friendly community. The Community Operations Specialist will provide direct support to the village manager and assistant village manager, ensuring seamless day-to-day activities.

The key responsibilities include:

  • Providing exceptional customer service to residents and visitors
  • Supporting the general operation of the community
  • Assisting on reception and data management
  • Managing enquiries from residents and guests

About This Opportunity

As a valued member of the team, you will be responsible for delivering outstanding customer experiences, supporting the village manager in managing daily operations, and contributing to the overall success of the community.

Requirements

To be successful in this role, you will need:

  • Excellent diligence and organisational skills
  • Able to work autonomously to complete tasks
  • Strong customer service skills, combined with resilience in navigating and resolving conflicts
  • Administration and demonstrated customer service experience
  • Experience with Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
  • Excellent verbal and written communication skills
  • Highly organised and able to prioritise competing tasks
  • Willingness to learn and professionally develop
  • A professional, initiative-taking, and can-do attitude

Benefits

As a member of our team, you will enjoy a dynamic and supportive work environment, opportunities for career growth and development, and the satisfaction of making a positive impact in the lives of our residents.

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