Village Operations Coordinator

7 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $90,000 - $120,000
Job Description

As the Village Business Manager, you will play a crucial role in ensuring the smooth operation of our village's business functions.

You will oversee the coordination of financial, administrative, and procurement activities, support a diverse community, manage key business tasks, supervise administrative staff, and collaborate with internal and external stakeholders to deliver efficient service and support to residents.

Key Responsibilities:

  • Establish a collaborative culture prioritizing resident-centric service aligned with our organization's vision, mission, and values.
  • Partner with the Village General Manager to manage budgeting, forecasting, financial reporting, and alignment with operational models.
  • Manage resident billing processes, address inquiries, and resolve discrepancies.
  • Oversee administrative functions, generate reports, and track business KPIs.
  • Build strong relationships with residents, families, and internal teams.
  • Maintain up-to-date knowledge of regulatory requirements relevant to retirement living operations.

Required Skills and Qualifications

Strong financial and analytical skills, ability to manage budgets, and interpret financial data.

Strong interpersonal and communication skills, focus on collaboration and customer service.

Strategic thinking and practical problem-solving abilities.

Ability to lead and support a team in a dynamic environment.

Demonstrated capability to build strong relationships with residents, staff, and external stakeholders.

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