Mortgage Solutions Advisor

2 days ago

Newstead, Queensland, Australia Bank of Queensland Full time

About Us

We are Bank of Queensland, a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

We foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

We strive to be an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Our innovative Reconciliation Plan drives positive change and promotes inclusivity across Bank of Queensland.

Your Role

You will support the branch in achieving its lending growth objectives by helping new and existing customers through one of life's biggest milestones – buying a new home. Working closely with our experienced Lending Managers, you will support the holistic client relationship through each milestone to help customers achieve their financial goals, in the most seamless and simplistic way possible.

You will enjoy building relationships with strategic community groups and partnerships to strengthen local community brand and awareness. You will also utilise your business development skills to engage with and generate new lending opportunities for the branch.

About You

You will be a successful and motivated individual with a passion for helping customers with their lending needs and who consistently delivers an outstanding experience for our customers.

Your relationship building skills will be second to none, and your natural customer centric approach to your work will ensure you are able to deliver appropriate lending solutions, and build trust and confidence in your interactions.

You will be a passionate, high performing Lender who consistently delivers an outstanding customer experience, whilst enjoying business development, networking with others and involvement in the community.

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

What We Offer

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
  • We are a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

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