Senior Customer Experience Specialist

3 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $70,000
Role Summary

We are seeking a customer-focused professional to deliver a seamless, consistent, and tailored customer experience every day.

Key Responsibilities:
  • Provide exceptional customer service and support to ensure efficient transactions.
  • Identify suitable products and services for customers, such as account opening and banking transactions.
  • Demonstrate digital banking options, making banking simple, easy, and secure.
Essential Qualifications:
  • A passion for delivering quality experiences for diverse customers.
  • A team player with attention to detail ensuring efficient transactions.
  • Customer-centric thinking and an appreciation for inclusion.
  • No prior banking experience required - Full training provided.
Inclusive Workplace:

Our commitment is to provide an environment where everyone feels valued and appreciated for being their authentic selves. We have built a culture of equity and respect, fostering an inclusive environment where all colleagues' unique backgrounds and identities are understood, respected, and celebrated.

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