Event Operations Manager

1 week ago


Werribee, Victoria, Australia Holiday Inn Full time
Hotel Banquets Event Operations Manager

Holiday Inn Werribee is a 150-room hotel situated in the heart of Werribee city centre. The hotel features sweeping views of the You Yangs and Wyndham Harbour, as well as a range of amenities including a gym, outdoor garden courtyard, and all-day dining in our Rosana Bistro & Bar.

About the Role

We are seeking an experienced Event Operations Manager to lead our banquets team. As a key member of our events team, you will be responsible for ensuring seamless execution of events and exceeding guest expectations.

The ideal candidate will have previous experience in a hotel or similar environment and a true passion for food and beverage, hospitality, and delivering exceptional guest experiences.

  • You will be responsible for leading the banquets team and ensuring that all events are executed to the highest standard.
  • You will work closely with the kitchen and food and beverage teams to provide seamless service to our guests.
  • You will personally welcome, recognise, and farewell clients and guests with genuine warmth and thoughtful hospitality.
  • You will go above and beyond to ensure that every event is memorable and exceeds our guests' expectations.
Requirements

To be successful in this role, you will need:

  • Previous experience in a hotel or similar environment.
  • A true passion for food and beverage, hospitality, and delivering exceptional guest experiences.
  • An ability to take ownership of leading the team and ensuring seamless execution of events.
  • Excellent communication and interpersonal skills.
  • A positive, can-do attitude and a strong drive for results.
  • Ability to work across a range of outlet areas during each shift.
  • Well-organised and able to work within operational situation changes.
  • A valid Responsible Service of Alcohol certificate.
  • Commitment to working a rotational roster, including early mornings, afternoons, late evenings, weekends, and public holidays.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $65,000 - $80,000 per annum.
  • A range of benefits, including paid birthday leave, enhanced parental leave, and a lifelong development program.
  • A uniform provided and entitled to one barista coffee or tea per shift from Rosana Bistro & Bar.
  • Full onboarding training, learning, and development opportunities.


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