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Senior Training Development Specialist

1 month ago

Melbourne, Victoria, Australia Inchcape Full time
About the Role

We are seeking a highly skilled Senior Training Development Specialist to join our team and play a crucial role in shaping the skills and knowledge of our retail workforce. This role will involve designing, implementing, and overseeing training programs that empower our employees to deliver exceptional customer service, drive sales, and maintain our company's reputation for excellence.

Key Responsibilities:
  • Learning and Development: Partner with business leaders to understand challenges and address capability gaps through innovative learning solutions. Design, develop, and deliver a range of integrated learning interventions that drive customer centricity and improve soft skills.
  • Facilitation & Partnerships: Facilitate high-quality training and work with external partners to enhance learning offerings. Collaborate with HR to improve leadership capabilities.
  • Relationship Building: Develop strong relationships with key stakeholders to understand their needs and collaborate on best practices for learning and development.
Why Work with Us?

We offer a range of benefits that recognize the value of our employees' contributions to our success. Some of these benefits include:

  • A flexible work policy that supports you in achieving a genuine work-life balance.
  • Ongoing training and development provided to support you in all aspects of your role.
  • Career and development opportunities - providing you with a sense of purpose and direction.
  • A supportive team environment that fosters a positive and supportive team culture.
  • Additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
  • Access to our employee benefits program including company car rental program and discounts on vehicle purchases.
About You

The successful applicant will have the following attributes:

  • Experience in a similar role.
  • A full drivers licence.
  • Facilitation of learning experience across a wide range of learning platforms.
  • Experience in e-learning course creation with Articulate360.
  • Hands-on knowledge of authoring technologies, Intranet design tools, and multimedia applications.
  • Demonstrated experience in the creation and delivery of learning programs including instructional design.
  • Experience in analysing a business problem and working with key stakeholders to develop a solution to resolve it.
  • Relevant Tertiary qualifications in Human Resources, Education or a related discipline.
  • Certificate IV in Training and Assessment.