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Community Engagement Coordinator

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Melbourne, Victoria, Australia beBeeEngagement Full time $75,000 - $85,000
Community Engagement Specialist Role

Job Overview:

This is a pivotal position within our marketing department, focusing on connecting with online communities and fostering engagement.

As the voice of our brand online, you will interact with users across various platforms and forums, collaborating closely with the marketing team to identify unique opportunities for engagement and responding to user-generated content.

Key Responsibilities:

  • Manage all social media comments and moderation.
  • Monitor brand mentions, tone of voice, reporting UGC, and trend opportunities to respond to users.
  • Collaborate on marketing strategies to uncover commenting opportunities.
  • Stay up-to-date with internet culture and trends.
  • Moderate our community forums.
  • Develop innovative ways to engage customers.
  • Identify potential brand risks and share insights with the Community Manager.
  • Use social listening tools to find trending topics and real-time engagement opportunities.
  • Assist with competition preparation and payout coordination.