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Restaurant Operations Manager

2 months ago

Maroochydore, Queensland, Australia TGI Fridays Full time
About the Role

We are seeking a highly skilled and experienced Venue Manager to join our team at TGI Fridays. As a key member of our management team, you will be responsible for leading our Front of House operations and ensuring that our guests receive an exceptional dining experience.

Key Responsibilities
  • Manage a team of up to 30 staff, including training, rostering, and on-shift management.
  • Oversee the overall management of the FOH operational facets of the business.
  • Ensure adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identify opportunities to build sales and revenue while controlling costs.
  • Deliver superior service and quality to ensure the delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.
About You
  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years).
  • Qualifications in Hospitality are preferred, but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A can-do attitude with the ability to act efficiently and resiliently.
  • A drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
  • Australian Working Rights.
What We Offer
  • A comprehensive 'Manager in Training' program to equip you with the skills and knowledge needed to succeed.
  • Participation in the TGI Fridays Australia Management Incentive Scheme, offering uncapped profit share earning potential.
  • The opportunity to work with a leading international hospitality brand.
  • A supportive team environment with a large support team from Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture.
Requirements

We are looking for candidates available to work on a rotating roster, including:

  • Monday: Afternoon, Evening, Morning
  • Tuesday: Afternoon, Evening, Morning
  • Wednesday: Afternoon, Evening, Morning
  • Thursday: Afternoon, Evening, Morning
  • Friday: Afternoon, Evening, Morning
  • Saturday: Afternoon, Evening, Morning
  • Sunday: Afternoon, Evening, Morning

Expected Salary: $80,000 depending on experience.