Restaurant Operations Manager
3 weeks ago
We are seeking a skilled Restaurant Operations Manager to join our team at TGI Fridays. As a key member of our management team, you will be responsible for overseeing the front-of-house operations, including staff management, training, and customer service.
Key Responsibilities:
- Manage a team of up to 30 staff, including training, rostering, and on-shift management.
- Oversee the operational facets of the business, ensuring seamless execution of daily tasks.
- Ensure adherence to and auditing of OH&S and Food Hygiene procedures.
- Identify opportunities to build sales and revenue while controlling costs.
- Drive a positive working environment and lead by example as a senior restaurant leader.
About You:
- Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years).
- Qualifications in Hospitality are preferred, but not essential.
- Proven management experience with outstanding leadership capability and customer service focus.
- Can-do attitude with the ability to act efficiently and resiliently.
- Drive to create a supportive culture that motivates and develops your team.
- Ability to work productively during busy trading periods, including weeknights and weekends.
- Australian Working Rights.
What We Offer:
- A comprehensive 'Manager in Training' program to equip you with the skills and knowledge needed to succeed.
- Participation in the TGI Fridays Australia Management Incentive Scheme, offering uncapped profit share earning potential.
- A supportive team environment with a large support team from Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture.
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