Restaurant Operations Manager

2 weeks ago


Maroochydore, Queensland, Australia TGI Fridays Full time

Born in New York in 1965, TGI FRIDAYS is a leading international hospitality brand with a rich history of innovation and excellence. Our brand has been built on a commitment to delivering exceptional guest experiences and providing opportunities for career growth and development.

We are seeking a highly motivated and experienced Venue Manager to join our team in our Sunshine Coast locations. As a key member of our management team, you will be responsible for leading our Front of House operations and ensuring that our guests receive the highest level of service and quality.

The ideal candidate will have a proven track record of managing high-volume restaurants and leading teams to deliver outstanding results. You will be responsible for managing up to 30 staff, including training, rostering, and on-shift management. You will also be responsible for overall management of the FOH operational facets of the business, including adherence to and auditing of OH&S and Food Hygiene procedures.

Key responsibilities will include:

  • Management of up to 30 staff, including training, rostering, and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.

About you:

  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years)
  • Qualifications in Hospitality are preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
  • Australian Working Rights.

We offer a comprehensive 'Manager in Training' program which will provide you with all the tools you need to succeed. You will also be invited to participate in the very generous TGI Friday's Australia Management Incentive Scheme, which allows for uncapped Profit Share Earning potential. If you have high-volume management experience and want to be a part of an international leading hospitality business, we want to hear from you.

Summary of Role Requirements:

We are looking for candidates available to work on a rotating roster:

  • Monday: Afternoon, Evening, Morning
  • Tuesday: Afternoon, Evening, Morning
  • Wednesday: Afternoon, Evening, Morning
  • Thursday: Afternoon, Evening, Morning
  • Friday: Afternoon, Evening, Morning
  • Saturday: Afternoon, Evening, Morning
  • Sunday: Afternoon, Evening, Morning

Expected Salary: $80,000 depending on experience.



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