Restaurant Operations Manager

3 weeks ago

Maroochydore, Queensland, Australia TGI Fridays Full time

Born in New York in 1965, TGI FRIDAYS is a leading casual dining restaurant group with almost 1,000 restaurants in 61 countries. Our brand has been built on a history of innovation and doing things differently. In Australia, we currently have 18 restaurants in various states.

We are seeking experienced Restaurant Operations Managers to join our team in our Sunshine Coast locations.

As a key member of our management team, you will be focused on developing your team and delivering quality service to Friday's standards. We are looking for motivated and hands-on leaders who have a passion for great-quality food and cocktails. Importantly, you will know how to get the best out of your team.

Your key responsibilities will include:

  • Management of up to 30 staff, including training, rostering, and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.

About you:

  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years)
  • Qualifications in Hospitality are preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
  • Australian Working Rights.

We offer a comprehensive 'Manager in Training' program which will provide you with all the tools you need to succeed. You will be invited to participate in the very generous TGI Friday's Australia Management Incentive Scheme, which allows for uncapped Profit Share Earning potential. If you have high-volume management experience and want to be a part of an international leading hospitality business, we want to hear from you. Opportunity to manage a brand new, highly regarded, community-incorporated venue, with a large team. All the tools that are necessary for you to run the business efficiently and effectively. A large Support team from our Operations team, finance, IT, marketing, Customer Service, Development, and People & Culture.

Summary of Role Requirements:

We are looking for candidates available to work on a rotating roster:

  • Monday: Afternoon, Evening, Morning
  • Tuesday: Afternoon, Evening, Morning
  • Wednesday: Afternoon, Evening, Morning
  • Thursday: Afternoon, Evening, Morning
  • Friday: Afternoon, Evening, Morning
  • Saturday: Afternoon, Evening, Morning
  • Sunday: Afternoon, Evening, Morning

Expected Salary: $73,000 - $80,000 depending on experience.

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