
Senior Hospitality Manager
14 hours ago
This is a senior hospitality role with a focus on delivering exceptional guest experiences. As a Food and Beverage Supervisor, you will lead a team of professionals in providing outstanding service and high-quality dining experiences.
About the RoleThis is a hands-on operational role that requires strong leadership and attention to detail. You will be responsible for supervising daily operations, leading the front-of-house team, and ensuring seamless collaboration between departments to deliver smooth and memorable experiences for all attendees.
Key Responsibilities- Supervise and provide leadership to the Food & Beverage Team
- Drive the productivity, motivation, and development of all Food & Beverage Team Members
- Assist with staff training and development
- Oversee monthly stocktakes and maintain accurate inventory records
- Assist with weekly rostering to ensure optimal staffing aligned with business needs
- Coordinate with conference and events teams to deliver exceptional service
- Respond promptly and professionally to guest inquiries, feedback, and concerns
- Collaborate with the kitchen team to ensure efficient and consistent food and beverage service
- Ensure compliance with workplace health and safety regulations
- Contribute to the continuous improvement of operations, actively participating in the development of policies, procedures, and best practices
To be successful in this role, you will need:
- Experience in a supervisor capacity within a hotel or hospitality environment
- Excellent communication and interpersonal skills, with a focus on guest satisfaction
- Strong leadership and team management skills with the ability to motivate and guide staff
- Thorough understanding of food and beverage operations, inventory control, rostering, and budgeting
- Proficiency in barista and bartending skills with a strong understanding of coffee and cocktail preparation
- Proficiency in using point-of-sale systems and other hospitality management software
- Able to work within a fast-paced environment with changing priorities
- Relevant certifications or training in food safety and hygiene are a plus
We offer a range of benefits, including:
- Employee benefits including discounted accommodation across various properties
- Discounted on-site car parking
- Opportunities for professional growth and career development
- A warm, supportive, and friendly working environment
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