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Network Operations Specialist

2 weeks ago

Narrabri, Australia beBeeTransport Full time $90,000 - $120,000

Network Operations Professional

This is a critical role where your expertise in communication, problem-solving, and conflict resolution can make a real impact for our customers.

We are seeking a skilled operator who has demonstrated experience in transport network operations, with a strong understanding of incident management, risk mitigation, and maintaining access and mobility across a diverse network.

The successful candidate will have the ability to work in high-pressure environments, provide sound advice to stakeholders, and navigate politically sensitive situations.

You will play a pivotal part in ensuring operational readiness, enabling quick recovery from unplanned events, and improving service delivery to our customers.

You will coordinate with emergency services, local councils, and other key stakeholders, ensuring consistent and customer-focused operational practices during both planned works and unplanned incidents.

This is a permanent, full-time position located at our Narrabri office. The successful candidate will undertake regular travel throughout the Narrabri and surrounding region and be required to work outside of normal working hours, weekends and public holidays as required, including rotating on-call shifts.

Key Responsibilities:

  • Coordinate real-time responses to incidents, ensuring swift, safe, and effective resolution with a focus on minimising customer impact.
  • Build strong relationships with key stakeholders, and negotiating with and influencing response partners to advocate for the quick clearance of incidents to ensure seamless collaboration during planned works and unexpected events.
  • Develop and maintain incident response plans, identify process improvement opportunities, and look for ways to improve the reliability of the network.
  • Represent us in emergency management forums and provide timely reports and advice to senior leaders.

Requirements:

  • Experience in transport network operations with a strong understanding of incident management, risk mitigation, and maintaining access and mobility across a diverse network.
  • Ability to work in high-pressure environments, provide sound advice to stakeholders, and navigate politically sensitive situations.
  • Strong ability to build customer-focused relationships, influence, negotiate, and align differing perspectives to achieve operational outcomes.
  • Customer-first mindset with the ability to manage competing priorities and return the network to normal operations efficiently and safely.
  • Sound knowledge of transport operations management principles, technologies, and standards.
  • Current, valid Australian driver's license (required).

Benefits:

  • Award-winning flexible and hybrid work options.
  • This is an in-person, on-site role.

We offer a wide range of employee benefits to support your career and personal life.

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