Client Onboarding Specialist
2 weeks ago
About the role:
In this customer-centric position, you are the primary point of contact when a new business partner joins our platform, Quantaco. Leveraging project management expertise, you will drive the completion of all onboarding processes to ensure seamless integration and a smooth experience for our clients. Developing a deep understanding of how businesses operate, you will enable our technology solutions to integrate with our clients' systems, driving efficiency and productivity.
Responsibilities:
- Project manage the onboarding of new clients, collaborating closely with the Onboarding Manager.
- Drive business adoption of our technology and support change management processes required.
- Collaborate directly with our clients by providing on-site and remote training, ensuring they have the necessary skills to maximize the value of our solutions.
- Work closely with all service lines, technology, and fellow operational colleagues to ensure onboarding completion within required timelines.
- Engage with our clients, build rapport, and provide creative solutions to their problems, ensuring their needs are met and exceeded.
- Assist with the setup, configuration, and implementation of a range of technology solutions across multiple clients, ensuring a high level of technical expertise.
- Facilitate clear and consistent communication among all stakeholders, providing regular updates on project status, ensuring a smooth handover to the Business As Usual (BAU) team.
About you:
You are a customer-obsessed professional with a passion for delivering exceptional results. You are self-motivated, eager to learn, and curious enough to ask questions and provide creative solutions to complex problems.
You have 2+ years' experience in a client-facing account management, customer success, or technical support role, ideally supporting businesses in the hospitality industry.
You possess high-level interpersonal communication skills, with the ability to build relationships with diverse stakeholders and communicate effectively.
You are an expert in technology, with the ability to use multiple systems simultaneously and think on your feet to drive projects forward.
You have experience using business-related software applications, including hospitality-specific solutions, and possess a working knowledge of Deputy/Tanda/Keypay, Lightyear, digital incident registers, cash reconciliation software, or similar.
You possess superior stakeholder and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Project management experience with Workday, HubSpot, or similar is an advantage.
Experience of operational activities in hospitality, ideally in operations or venue management, is highly desirable.
-
Client Onboarding Specialist
1 week ago
Sydney, New South Wales, Australia Anton Murray Consulting Full time{"title": "Client Onboarding Specialist", "content": "Job SummaryWe are seeking an experienced Client Onboarding Specialist to join our team at Anton Murray Consulting. As a key member of our Wealth Management team, you will be responsible for ensuring that Know Your Client (KYC) account opening documentation complies with our global standards and local...
-
Client Onboarding Specialist
2 weeks ago
Sydney, New South Wales, Australia Employsure Full timeAbout the RoleWe are seeking a highly skilled Client Onboarding Specialist to join our team at Employsure. As a Client Onboarding Specialist, you will play a critical role in ensuring the successful onboarding of new clients and enhancing their overall experience with our company.Key ResponsibilitiesContacting Clients: You will be responsible for contacting...
-
Client Onboarding Specialist
3 days ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeJob Title: Client Onboarding SpecialistWe are seeking an experienced Client Onboarding Specialist to join our team at Anton Murray Consulting. As a key member of our team, you will be responsible for ensuring that Know Your Client (KYC) account opening documentation complies with our global standards and any additional local regulatory requirements.Key...
-
Client Onboarding Specialist
1 day ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeJob Title: Client Onboarding SpecialistWe are seeking an experienced Client Onboarding Specialist to join our team at Anton Murray Consulting. As a key member of our team, you will be responsible for ensuring that Know Your Client (KYC) account opening documentation complies with our global standards and any additional local regulatory requirements.Key...
-
Client Onboarding Specialist
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeAbout the RoleWe are seeking an experienced Client Onboarding Specialist to join our team at Anton Murray Consulting. As a key member of our team, you will be responsible for ensuring that Know Your Client (KYC) account opening documentation complies with our global standards and any additional local regulatory requirements.Key ResponsibilitiesReview and...
-
Client Onboarding Specialist
2 weeks ago
Sydney, New South Wales, Australia Avetta Full timeAbout AvettaAvetta is a leading provider of cloud-based technology and human insights that connects the world's leading organizations with qualified suppliers, contractors, and vendors. Our platform brings unmatched visibility to companies through cloud-based technology and human insights, fostering sustainable growth for businesses and their supply...
-
Client Onboarding Specialist
1 week ago
Sydney, New South Wales, Australia dotdigital Full timeAbout the RoleWe are seeking a highly skilled Client Onboarding Specialist to join our team at Dotdigital. As a key member of our Professional Services team, you will be responsible for ensuring seamless client onboarding and becoming a product expert and trusted advisor throughout the process.Key Responsibilities:Collaborate with the Professional Services...
-
Client Onboarding Specialist
4 days ago
Sydney, New South Wales, Australia Quantaco Full timeAbout the RoleWe are seeking a highly skilled Client Onboarding Executive to join our team at Quantaco. As the first point of contact for new clients, you will be responsible for driving the completion of all onboarding processes to ensure a seamless experience.Key ResponsibilitiesProject manage the onboarding of new clients, working closely with the...
-
Client Onboarding Specialist
1 day ago
Sydney, New South Wales, Australia Avetta Full timeJob Title: Client Onboarding ManagerAvetta is a leading provider of supply chain risk management solutions. We connect organizations with qualified suppliers, contractors, and vendors through our cloud-based platform.About the Role:We are seeking a highly motivated and results-driven Client Onboarding Manager to join our team. As a Client Onboarding Manager,...
-
Client Onboarding Specialist
2 weeks ago
Sydney, New South Wales, Australia Avetta Full timeAbout the RoleAvetta is a leading provider of supply chain risk management solutions, connecting top organizations with qualified suppliers, contractors, and vendors. As a Client Onboarding Manager, you will play a critical role in ensuring seamless onboarding experiences for our clients, driving business growth and customer satisfaction.Key...
-
Client Onboarding Specialist
1 week ago
Sydney, New South Wales, Australia Avetta Full timeAbout AvettaAvetta's innovative SaaS platform connects leading organizations with qualified suppliers, contractors, and vendors, fostering sustainable growth for businesses and their supply chains.With over 85,000 active customers in over 100 countries, our cloud-based technology and human insights bring unmatched visibility to companies.Job SummaryWe're...
-
Client Onboarding Specialist
13 hours ago
Sydney, New South Wales, Australia Avetta Full timeAbout AvettaAvetta's innovative SaaS platform connects leading organizations with qualified suppliers, contractors, and vendors. Our cloud-based technology and human insights provide unmatched visibility to companies, fostering sustainable growth for businesses and their supply chains. With 85k+ active customers in over 100 countries, our platform is a...
-
Client Onboarding Specialist
5 days ago
Sydney, New South Wales, Australia Avetta Full timeAbout AvettaAvetta's innovative SaaS platform connects leading organizations with qualified suppliers, contractors, and vendors. Our cloud-based technology and human insights provide unmatched visibility to companies, fostering sustainable growth for businesses and their supply chains. With 85k+ active customers in over 100 countries, our platform is a...
-
Onboarding Specialist
1 week ago
Sydney, New South Wales, Australia Klaviyo Inc. Full timeAbout the RoleWe are seeking an experienced Onboarding Specialist to join our Sydney office. As a critical member of our team, you will be responsible for delivering exceptional onboarding experiences to our APAC customers, ensuring their successful adoption and utilization of our Klaviyo product.Key ResponsibilitiesOwn customer relationships from sale...
-
Client Onboarding Consultant
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeLocation: Melbourne, SydneySector: Wealth ManagementType: Contract or TemporaryAnton Murray Consulting is representing a prominent Private Wealth Manager in search of a skilled Client Onboarding / KYC professional to enhance their Account Management Team. This role is pivotal in ensuring compliance with both global standards and local regulatory requirements...
-
Client Onboarding Consultant
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeLocation: Melbourne, SydneySector: Wealth ManagementType: Contract or TemporaryAnton Murray Consulting is representing a prominent Private Wealth Management firm in search of a skilled Client Onboarding / KYC professional to enhance their team. This role is pivotal in ensuring that Know Your Client (KYC) account opening documentation adheres to both global...
-
Client Onboarding Consultant
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeLocation: Melbourne, SydneySector: Wealth ManagementType: Contract or TemporaryAnton Murray Consulting is representing a prominent Private Wealth Management firm in search of a seasoned Client Onboarding / KYC professional to enhance their Account Management Team. This role is pivotal in ensuring compliance with both global standards and local regulatory...
-
Client Onboarding Expert
1 week ago
Sydney, New South Wales, Australia dotdigital Full timeAbout the RoleWe are seeking a highly skilled Client Onboarding Expert to join our team at Dotdigital. As a key member of our Professional Services team, you will be responsible for ensuring seamless client onboarding and becoming a product expert and trusted advisor throughout the process.Key Responsibilities:Collaborate with the Professional Services team,...
-
Logistics Onboarding Specialist
5 days ago
Sydney, New South Wales, Australia Australian Government Department of Defence Full timeAbout the RoleThe Australian Government Department of Defence is seeking a skilled Logistics Onboarding Specialist to join our team. As a key member of our Onboarding team, you will play a critical role in planning and delivering onboarding projects for Naval Acquisition projects and Maritime Enterprises.Key ResponsibilitiesDevelop and maintain onboarding...
-
Logistics Onboarding Specialist
3 days ago
Sydney, New South Wales, Australia Australian Government Department of Defence Full timeAbout the RoleThe Australian Government Department of Defence is seeking a skilled Logistics Onboarding Specialist to join our team. As a key member of our Onboarding team, you will play a critical role in planning and delivering onboarding projects for Naval Acquisition projects and Maritime Enterprises.Key ResponsibilitiesDevelop and maintain onboarding...
