Community Liaison Officer

4 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $100,000
Job Title:

Community Liaison Officer

Job Description:

We are seeking a highly skilled and experienced Community Liaison Officer to join our team. As the primary point of contact for residents, guests, and prospects, you will play a pivotal role in shaping a welcoming and engaging community environment.

As a Community Liaison Officer, you will be responsible for providing exceptional customer service, responding to walk-ins, calls, emails, and social media messages with friendly professionalism. You will also manage package deliveries, guest suite bookings, lift scheduling for move-ins/move-outs, and resident enquiries.

You will keep the community's shared spaces and front-of-house areas tidy, safe, and ready to impress. In addition, you will support daily admin and operational tasks, including data entry, resident communications, and CRM updates.

Assisting with planning, promoting, and running resident engagement events and activities is also a key part of this role. You will keep up-to-date local knowledge (think food, fun, entertainment) and other items of interest for residents to make living here even better.

Promoting resident satisfaction by addressing questions, feedback, and maintenance requests quickly and effectively is essential. You will contribute to leasing activity—helping turn enquiries into happy residents.

Assisting with reporting, compliance tasks, and support broader community operations is also an important aspect of this role.

Required Skills and Qualifications:
  • Experience in customer-facing roles such as hospitality, accommodation, or real estate.
  • Excellent customer service skills with a cheerful, can-do attitude.
  • Strong communication skills, both written and verbal.
  • A natural team player with the confidence to work independently when needed.
  • Solid organisational skills and ability to multitask under pressure.
  • Tech-savvy: comfortable with email, CRM systems, Microsoft Office, and internet research.
  • Cultural awareness and the ability to adapt your style to connect with a diverse resident base.
  • Compliance & Licensing – Must hold a valid driver's license, and have the ability to obtain a favourable National Criminal History Check and Working with Children check.
Benefits:

This is an exciting opportunity to join a dynamic team and be part of creating exceptional living experiences. As a Community Liaison Officer, you will have the chance to develop your skills and career in a fast-paced, community-focused environment.

Our team values diversity and inclusivity, and we welcome applications from candidates who share these values. If you are passionate about delivering top-tier service and creating a warm and welcoming community environment, please apply for this role.

Others:

Greystar is expanding its footprint into the Australian market with new property releases. This is an excellent opportunity to join a company that is rapidly growing and making a significant impact in the industry.

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia beBeePatient Liaison Full time $66,768 - $73,711

    Job Title: Patient Liaison OfficerThe role of the Patient Liaison Officer is to provide exceptional customer service and support to patients and their families.Deliver outstanding patient experience through informed financial consent.Bilateral collaboration with internal stakeholders, healthcare providers, and insurance companies.Contribute to a...

  • Community Liaison Officer

    6 days ago

    Melbourne, Victoria, Australia beBeeCommunity Liaison Full time $62,000 - $94,000

    Job OverviewAs a Community Liaison Officer, you will play a pivotal role in bridging the gap between schools, communities, and local institutions.This is an exciting opportunity to work with diverse stakeholders, fostering relationships that promote inclusivity, cultural understanding, and social cohesion.By collaborating closely with schools, community...

  • Patient Liaison Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeePatient Liaison Full time $66,768 - $73,311

    Job Title: Patient Liaison SpecialistThe role of the Patient Liaison Specialist is to act as a key point of contact for inpatients and their families, providing informed financial consent.Establish relationships with patients, family members, internal stakeholders, Medicare, private health funds, and compensable third-party providers.Ensure seamless...

  • Business Development Liaison

    7 days ago

    Melbourne, Victoria, Australia beBeeClient Liaison Full time $60,000 - $90,000

    Job OverviewWe are seeking a liaison professional to work closely with corporate executive clients and clinical teams in a fast-paced environment. Key Responsibilities:Establish strong relationships with clients through regular communication and updates.Collaborate with clinical teams to ensure seamless service delivery.Requirements:Bachelor's degree in a...

  • Community Liaison Officer

    2 days ago

    Melbourne, Victoria, Australia beBeeCommunity Full time $91,600 - $99,960

    Job Title:Community Development Officer">Description:Mitchell Shire Council is seeking a highly organised and experienced individual to join their team as a Community Development Officer. This is an exciting opportunity for a skilled professional to make a real difference in the community.">Key Responsibilities:This role will be responsible for overseeing...

  • Community Liaison Officer

    3 days ago

    Melbourne, Victoria, Australia AUSTRALIAN FEDERAL POLICE Full time $98,765 - $123,456 per year

    Did you know?The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.Working for the...

  • School Community Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia beBeeDiversity Full time $57,150 - $88,300

    Job Title: Community Engagement CoordinatorThis role is for two days, working across two Primary Schools.The successful applicant will work closely with the Cluster of schools to ensure continuity of support and strengthening of community across the cluster.The role includes:Providing support to school communities to establish and maintain communication...

  • Indigenous Community Liaison Officer

    18 hours ago

    Melbourne, Victoria, Australia beBeeDiversity Full time $74,580 - $90,558

    Job Title: Indigenous Community Liaison Officer Role OverviewThe Magistrates' Court of Victoria is a leading provider of justice services in the state, with a long history of serving diverse communities.We handle over 300,000 cases annually across 51 venues, making us one of the largest and most accessible court systems in Australia.Our goal is to deliver...

  • Senior Liaison Officer Connected Communities

    4 days ago

    Melbourne, Victoria, Australia Cardinia Shire Council Full time

    Join to apply for the Senior Liaison Officer Connected Communities role at Cardinia Shire Council2 days ago Be among the first 25 applicants Join to apply for the Senior Liaison Officer Connected Communities role at Cardinia Shire Council Work in a role that blends strategy, leadership, and community impact.Make a tangible difference in how communities...

  • Aboriginal Community Liaison Officer

    17 hours ago

    Melbourne, Victoria, Australia beBeeCommunity Full time $78,638 - $80,608

    Job RoleWe are seeking an Aboriginal Community Liaison Officer to join our team.Do you have experience in supporting Aboriginal and Torres Strait Islander people involved in the Justice System?Do you have strong leadership and advocacy skills, and a desire to work within a culturally supported team to contribute to creating a stronger, healthier and safer...