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Customer Service Ambassador
4 weeks ago
Unlock Your Potential in a Dynamic Role
At Medibank, we believe that our greatest strength lies in the people who work with us. We're dedicated to creating a better health and wellbeing for all Australians, and we're looking for talented individuals to join our team.
About the Community Team:
We've created geographically based, cross-functional teams to enhance connection and trust with our customers. This approach allows us to deliver a more tailored, personalized experience and make a real difference in the health of our customers and community.
About the Role:
We're seeking a Sales and Customer Service Consultant to join our Campbelltown store. As a Local Community Consultant, you'll play a pivotal role in bringing Medibank products and services to your local community. You'll be responsible for providing outstanding service to customers, adapting easily to new challenges, and experimenting with new ideas and ways of working.
Key Responsibilities:
- Provide exceptional customer service across various channels, including virtual messaging, face-to-face, and phone-based systems.
- Grow and maintain a customer base, with a focus on providing the right products and services to meet their needs.
- Work collaboratively as part of a team, supporting peers and contributing to the success of the community team.
What You'll Love About This Role:
- Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community, depending on business requirements.
- Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
About You:
- You're a multitasking superstar with the ability to apply your knowledge across various channels.
- You're passionate about providing great service to the local community and growing your customer base.
- You're self-motivated, results-focused, and dedicated to delivering exceptional results.
Why Medibank?
We're a workplace that values connection, personal development, and health and wellbeing. We're committed to creating a better health and wellbeing for all Australians, and we're looking for talented individuals to join our team.
Inclusion and Accessibility:
We believe in everyone's potential and strive to make Medibank inclusive for all. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals.
