Customer Service Specialist

1 week ago

Campbelltown, Australia Talent Right Full time

Talent Right is partnering with Addler, a leading Australian metal fabricator, to find an exceptional Accounts Receivable & Admin Coordinator. This role offers a fantastic opportunity to join a well-established family business with great values and a supportive working environment in Campbelltown, NSW.

About the Opportunity

This full-time position involves key financial and administrative responsibilities, including phone communication with customers, chasing overdue payments, managing payment reminders, reconciling accounts, and addressing debtor queries. You will also process credit applications, issue invoices, generate reports, and maintain accurate customer records.

About You

To succeed in this role, you must be a confident communicator with excellent phone skills, able to engage with customers effectively and manage follow-ups effortlessly. You will bring a calm, approachable vibe to your work, staying laser-focused and driven when needed.

Key Responsibilities:

  • Manage accounts receivable, following up on due and overdue payments via phone and email.
  • Process and manage credit account setups.
  • Create and email invoices with accuracy and timeliness.
  • Reconcile accounts daily, processing payments and ensuring accuracy.
  • Prepare mid-monthly overdue account reports.
  • Update and maintain customer details in our database.
  • Perform general admin tasks, including vendor invoice filing, EFTPOS payments, postal duties, and daily banking.

Benefits:

Addler is a family-run business with over 30 years of success, built on strong values and exceptional service. With plans for continued growth, the company offers stability, a supportive workplace culture, and opportunities to expand your skill set.

Candidate Requirements:

  • Confident and professional phone communication skills.
  • 5+ years of experience in a similar role.
  • Proficiency in financial software (ODOO preferred) and Microsoft Office Suite.
  • Strong attention to detail and ability to work autonomously.
  • A collaborative mindset, ready to thrive in a family-oriented, team-focused environment.

Estimated Salary: $60,000 - $70,000 per annum, depending on experience.

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