Customer Service Representative
3 weeks ago
We are a modern consumer retail company that has brought a wealth of experience to our Retail Operations in Australia.
Job DescriptionWe are currently looking for Customer Service Representatives to join our frontline Fuel team at our Campbelltown store. The ideal candidate will be dedicated to putting the customer first and creating great experiences to keep them coming back for more.
Key Responsibilities- Deliver excellent customer service by actively listening to customers' needs and providing solutions to their queries.
- Promote products and fantastic deals to increase sales and enhance customer satisfaction.
- Operate point of sale systems efficiently and effectively, ensuring accurate transactions and minimal errors.
- Maintain a safe working environment by adhering to health and safety guidelines and procedures.
- Ensure effective merchandising and stock control to present stores in a premium manner.
- A confident attitude and an energetic approach to every day work.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Previous retail experience is preferred to support our store team.
- Able to lift up to 20kg regularly, and occasionally up to 25kg.
- Competitive pay rate of $33.99 per hour (aged 20 years and over), with bonus and superannuation.
- Access to over 1000 retailers offering discounts and cashback purchases.
- Save on fuel through our Team Fuel Discount when you fill up at EG.
- Access to employee well-being programs, free flu vouchers, and general counselling.
- 12 weeks paid parental leave for primary caregivers, keeping in touch days, and parental leave vouchers.
We are seeking individuals who share our commitment to delivering exceptional customer experiences and contributing to a positive store culture.
If you have a passion for delivering outstanding customer service, promoting products, and maintaining a clean and safe working environment, we encourage you to apply for this exciting opportunity.
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